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gguerra333 Offline
#1 Posted : Thursday, December 6, 2018 9:33:53 AM(UTC)
gguerra333

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I started the app today. It would not start up saying "You must be logged in" etc. and would close automatically.

I recently had to reset my Amazon account, So I thought it may be related, so I made sure I was logged in through the Amazon shopping and Amazon appstore. It still would not start the app with the same message, so I uninstalled it and was attempting to re-install from Amazon appstore.

It is not seeing me as a paid user anymore, it states the price and I am wondering why I need to pay for it again.

So I installed the free version and it is working but what happened to my registration?

Edited by user Thursday, December 6, 2018 9:38:45 AM(UTC)  | Reason: Not specified

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gguerra333 Offline
#2 Posted : Friday, December 7, 2018 4:42:10 AM(UTC)
gguerra333

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Bump??
Muzecast Support Offline
#3 Posted : Saturday, December 8, 2018 5:52:40 PM(UTC)
Muzecast Support

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The version on Amazon the app package name was in conflict with Google Play store Muzecast version. Amazon has changed policy some time ago, and finally I was force to change package name for the app. That revoked all purchases in Amazon database. Amazon did not transfer them.

I just set paid version on Amazon as FREE for limited time for all users, who bought original version of Muzecast with old package name to get paid version for free with new package name.

I will keep it free till next year.
Thank you.

Muzecast Support.
gguerra333 Offline
#4 Posted : Saturday, December 8, 2018 7:32:11 PM(UTC)
gguerra333

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Thank you
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