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compuguide Offline
#1 Posted : Monday, June 24, 2013 10:10:44 AM(UTC)
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I've just updated to the latest version (3.6.7) on both my Nexus 4 & 7 and now HomeDJ is no longer streaming.
I'm able to browse my songs, view artwork , even browse folders, but when I select a song it does not begin streaming.
The error log is empty as well.
I have stopped and restarted the server (3.2.9) but this hasn't helped.

Any suggestions?

EDIT: player thread count is showing as "0"

Edited by user Monday, June 24, 2013 10:13:02 AM(UTC)  | Reason: Not specified
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Muzecast Support Offline
#2 Posted : Monday, June 24, 2013 8:23:50 PM(UTC)
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Have you updated some Android Internet Security app on your devices?

You are connected using direct mode and your phone should be able to access your computer directly using the port you configured.

But...

It looks like some security software on your device it is blocking your port. It has been reported by some users too and it was not related to any specific version of HomeDJ Player.

Lately a lot of Internet Security software started blocking outbound ports of non-well-known ports.

Well-known ports are something like: 21, 23, 80,443, 8080, or some other ports below 10000.

If you have port 80 used by some other software, try to use port 21, or 23, or 8080.

Could you try either to configure port 80, or tick checkbox: "Do not configure firewall" ON and see if you will be able to stream.

I did not see any errors on my end either.

I tested several devices using all modes: Direct, Proxy, Downloading/Streaming. All modes were working.

Please let me know if none of the suggestions helped.
Thank you.

Muzecast Support.
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compuguide Offline
#3 Posted : Monday, June 24, 2013 10:47:25 PM(UTC)
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Hi Oleg,
See my replies below...

Originally Posted by: Oleg Go to Quoted Post
Have you updated some Android Internet Security app on your devices?


Not that I'm aware of. I use Lookout. I also don't use automatic updates, so I would have remembered if it had requested updating.

Originally Posted by: Oleg Go to Quoted Post

If you have port 80 used by some other software, try to use port 21, or 23, or 8080.

Could you try either to configure port 80, or tick checkbox: "Do not configure firewall" ON and see if you will be able to stream.


I have a unique port configured and set in NAT on my router. Obviously this has worked in the past.
The "Do not configure Firewall" checkbox was not ticked. I have now ticked it.

Update
In an effort to fix this I rebooted all my devices and then set the HomeDJ server to rescan my folders (Normal mode).
Instead of seeing 84,000 songs the app only listed about 100.
When I tried to play these the first track did not play, but on selecting the next track, it began playing. So streaming seems to be working again.
I tried indexing a second time - this time it listed about 600 songs.
I've now tried indexing for a third time and it's only listed 244 songs.
It seems that scanning is failing for some reason
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Muzecast Support Offline
#4 Posted : Tuesday, June 25, 2013 2:27:01 AM(UTC)
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Ok.

What about windows box. Did you have any Microsoft updates installed?
What user name HomeDJ Service is running under? Is it Local System, or muzecastService?
If it is muzecastService, could you re-install HomeDJ and select Local System Account during installation, or you can just go to Services and open Properties of HomeDJ Service and change Log On Tab to use Local System instead of MuzecastService.

Also you might have better picture by looking in Event Log of you computer. I do not have this information. HomeDJ is logging all errors, but I do not see any reports on my end.

I did make a change - I flipped the flag indicating that you computer will try to use Proxy Mode and will work over port 80 instead. This is temporary and only effects your ability to stream or download, and looks like you were able to. So my guess that something is blocking your port on your Android device might be close to the right one.

Thank you.

Muzecast Support.
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Muzecast Support Offline
#5 Posted : Tuesday, June 25, 2013 2:51:38 AM(UTC)
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It looks like HomeDJ sees all you tracks when scanning, but when it sends it sends only about 136 tracks.
Could you run libscan.exe from command like:

C:
CD \HomeDJ
libscan

I will investigate libscan issue in more details. This is strange, because there was nothing changed in the code. But I will put more checks into it to detect what else went wrong.
Thank you.

Muzecast Support.
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Muzecast Support Offline
#6 Posted : Tuesday, June 25, 2013 3:15:14 AM(UTC)
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Yes, it looks like libscan has an issue when there some files have uncommon characters. I was filtering as much as possible, but looks like there could be more unrecognized characters. Those characters are invisible and might be in song tags.
If you did not add new songs lately, then it is just a speculation.
I do not see errors reported. I will work on libscan more to make it more immune to invalid characters.
Did manual run of libscan help at any way?
Thank you.

Muzecast Support.
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compuguide Offline
#7 Posted : Tuesday, June 25, 2013 3:19:51 AM(UTC)
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Originally Posted by: Oleg Go to Quoted Post
Ok.

What about windows box. Did you have any Microsoft updates installed?
Quote:

No, not that I can remember - usually MS updates come through on 2nd Tuesday of each month, so those were all completed at least a week ago

What user name HomeDJ Service is running under? Is it Local System, or muzecastService?
Quote:
Local System

If it is muzecastService, could you re-install HomeDJ and select Local System Account during installation, or you can just go to Services and open Properties of HomeDJ Service and change Log On Tab to use Local System instead of MuzecastService.
Quote:
I don't use Muzecast

Also you might have better picture by looking in Event Log of you computer. I do not have this information. HomeDJ is logging all errors, but I do not see any reports on my end.
Quote:
Event viewer is not showing anything that might help - at least, not that I could find. There are quite a few errors where it is having problems reading headers - but with 84000 tracks I would expect that
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compuguide Offline
#8 Posted : Tuesday, June 25, 2013 3:21:29 AM(UTC)
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Originally Posted by: Oleg Go to Quoted Post
Could you run libscan.exe from command like:
C:
CD \HomeDJ
libscan


OK it is running now...
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compuguide Offline
#9 Posted : Tuesday, June 25, 2013 3:29:48 AM(UTC)
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Originally Posted by: Oleg Go to Quoted Post
Yes, it looks like libscan has an issue when there some files have uncommon characters. I was filtering as much as possible, but looks like there could be more unrecognized characters. Those characters are invisible and might be in song tags.
If you did not add new songs lately, then it is just a speculation.
I do not see errors reported. I will work on libscan more to make it more immune to invalid characters.
Did manual run of libscan help at any way?


No, I haven't added any tracks recently.

Libscan is going loopy, scrolling loads or red error messages, too fast to read.
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compuguide Offline
#10 Posted : Tuesday, June 25, 2013 3:38:31 AM(UTC)
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Originally Posted by: compuguide Go to Quoted Post


Libscan is going loopy, scrolling loads or red error messages, too fast to read.


Below is a screen grab of a tiny section...
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compuguide Offline
#11 Posted : Tuesday, June 25, 2013 3:44:07 AM(UTC)
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Libscan has completed but the results look disappointing:-
Quote:

********************************************************************
T: 84571, M:84391, V:115, Status: Validating tracks...
********************************************************************
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Thread count 1
********************************************************************
T: 84571, M:84391, V:115, Status:
T: 84571, M:84391, V:115, Status: Refreshing tracks...
********************************************************************
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Thread count 1
********************************************************************
T: 84506, M:84391, V:115, Status:
********************************************************************
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Thread count 1
********************************************************************
********************************************************************
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Thread count 0
********************************************************************
Refreshing library status...
T: 84506, M:84391, V:115, Status: Adding tracks...
T: 84506, M:84391, V:115, Status:
T: 84506, M:84391, V:115, Status: Refreshing tracks...
T: 84506, M:84391, V:115, Status:
T: 84506, M:84391, V:115, Status: Validating tracks...
T: 84506, M:84391, V:0, Status:
Lib file: C:\HomeDJ\default.m3lib
Xml file: C:\HomeDJ\out.xml
Starting genpuid

Loading tracks basic info
84390 - 116 Total tracks found: 84506


Reading tags for 84506 songs...
42238 of 84506Saving track info. IsFull? True
Storing database. Try #0
Database compressed size: 14321
(UploadTrackInfo2) Sending request for user: compuguide
Database is stored.
Channel close
Scope disposed
Libscan completed processing. Total songs validated: 136

Process Exit

C:\HomeDJ>
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Muzecast Support Offline
#12 Posted : Tuesday, June 25, 2013 3:58:37 AM(UTC)
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Ok. Errors in Console window in RED are errors while trying to convert WMA file which is DRM protected. It is normal.
What is not normal that libscan failed to read out.xml file properly to generate complete information about all your tracks to be updated.
If you still have out.xml file in C:\HomeDJ folder, could you zip it and send it to me?
Also could you zip and send default.m3lib file, and I will analyze each song metadata to see what kind of character is causing this serious issue.
I jumped on this issue and I am sure it will be resolved by end of the day Eastern time.

My apologies for inconvenience it is causing for you.
Thank you.

Muzecast Support.
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Muzecast Support Offline
#13 Posted : Tuesday, June 25, 2013 4:29:47 AM(UTC)
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I am working on a fix right now and might attach a new libscan.exe file very soon.
Currently testing the fix....
Thank you.

Muzecast Support.
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#14 Posted : Tuesday, June 25, 2013 4:43:15 AM(UTC)
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Please download attache file:
libscan.zip

Unzip it to C:\HomeDJ folder
You will find libscan.zzz file there.
Rename libscan.exe to libscan.bak
Command:
C:
cd \HomeDJ
ren libscan.exe libscan.bak
ren libsan.zzz libscan.exe

Run libscan again.

File Attachment(s):
libscan.zip (1,254kb) downloaded 3 time(s).

You cannot view/download attachments. Try to login or register.
Thank you.

Muzecast Support.
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Muzecast Support Offline
#15 Posted : Tuesday, June 25, 2013 8:29:09 AM(UTC)
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I applied patch over standard autoupdate process. You do not have to copy the file I mentioned above.
Thank you.

Muzecast Support.
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compuguide Offline
#16 Posted : Tuesday, June 25, 2013 8:30:23 AM(UTC)
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Originally Posted by: Oleg Go to Quoted Post
Ok. Errors in Console window in RED are errors while trying to convert WMA file which is DRM protected. It is normal.
What is not normal that libscan failed to read out.xml file properly to generate complete information about all your tracks to be updated.
If you still have out.xml file in C:\HomeDJ folder, could you zip it and send it to me?
Also could you zip and send default.m3lib file, and I will analyze each song metadata to see what kind of character is causing this serious issue.
I jumped on this issue and I am sure it will be resolved by end of the day Eastern time.

My apologies for inconvenience it is causing for you.


Thanks very much for working on this and for explaining the red errors.
Sadly I have run the new libscan that you attached but this is also failing.
Quote:

Saving track info. IsFull? True
Storing database. Try #0
Database compressed size: 11378
(UploadTrackInfo2) Sending request for user: compuguide
Database is stored.
Channel close
Scope disposed
Libscan completed processing. Total songs validated: 115

Process Exit

C:\HomeDJ>


I'm happy to send you a zip of my default.m3lib file, but I don't want to attach it to a public forum. How do I attach it to a PM?
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compuguide Offline
#17 Posted : Tuesday, June 25, 2013 8:40:18 AM(UTC)
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Quote:

I'm happy to send you a zip of my default.m3lib file, but I don't want to attach it to a public forum. How do I attach it to a PM?


Nevermind, I have just emailed it to vorlan.homedj@gmail.com

EDIT: unfortunately I could not find "out.xml"

Edited by user Tuesday, June 25, 2013 8:44:46 AM(UTC)  | Reason: Not specified
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Muzecast Support Offline
#18 Posted : Tuesday, June 25, 2013 9:18:05 AM(UTC)
Muzecast Support

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The issue is fixed. It looks like you are getting all tracks.

I minor issue left is has is case sensitive and it is used to generate local file names. I have to make them case insensitive.

Edited by user Tuesday, June 25, 2013 10:24:44 AM(UTC)  | Reason: Not specified

Thank you.

Muzecast Support.
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 1 user thanked Muzecast Support for this useful post.
compuguide on 6/27/2013(UTC)
compuguide Offline
#19 Posted : Thursday, June 27, 2013 1:21:22 AM(UTC)
compuguide

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Originally Posted by: Oleg Go to Quoted Post
The issue is fixed. It looks like you are getting all tracks.

I minor issue left is has is case sensitive and it is used to generate local file names. I have to make them case insensitive.


I know I thanked you via PM, but just in case anyone else is reading this ...
I appreciate the very quick response and resolution you provided.
This app/server continues to get better every day.
Keep it up, thanks for your hard work and and well done!
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#20 Posted : Thursday, June 27, 2013 3:54:56 AM(UTC)
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Thank you for good words!
Thank you.

Muzecast Support.
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