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Muzecast Support Offline
#21 Posted : Sunday, May 11, 2014 9:33:40 AM(UTC)
Muzecast Support

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Try to create new user account (Type Administrator) and install HomeDJ once you are logged in under a new user.
Thank you.

Muzecast Support.
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nuggetflazer Offline
#22 Posted : Tuesday, May 20, 2014 1:16:59 PM(UTC)
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Tried making a new account without any luck also. Brought it to best buy, and geek squad failed to figure it out. Is there anything else you can think of to fix this?
Muzecast Support Offline
#23 Posted : Tuesday, May 20, 2014 2:51:48 PM(UTC)
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Are you saying that even creation of a Windows account failed? Or you created new account and tried to install HomeDJ and it failed again?

What is failing from error log you sent to the last action HomeDJ Installer is trying to executed: Vorlan.HomeDJ.WinSrv.exe

Are you running any Antivirus? If yes, try to disable for a duration of installation, then you can enable it.
Thank you.

Muzecast Support.
Muzecast Support Offline
#24 Posted : Tuesday, May 20, 2014 2:56:11 PM(UTC)
Muzecast Support

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BTW.

When you downloaded and extracted zip file:
http://www.homedj.net/Download/4.1.6/homedj.zip

You do not have to run installer again.

Just unzip that file into, let's say, C:\HomeDJ folder.

Then from that folder start HomeDJ Configurator: Vorlan.HomeDJ.Configurator.exe
Start it as Administrator:
right mouse click on Vorlan.HomeDJ.Configurator.exe and from popup menu select Run as administrator.

Once Configurator is opened, complete the wizard.

Let me know if you were able to run Configurator that way.
Thank you.

Muzecast Support.
nuggetflazer Offline
#25 Posted : Tuesday, May 20, 2014 3:12:22 PM(UTC)
nuggetflazer

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Tried that already nothing worked. Tried logging as a new windows user with no luck either. I get the same error message about my .NET framework blah blah blah. I even ran .net framework tool from microsoft with no luck. I'm out of options. Pissed.
nuggetflazer Offline
#26 Posted : Tuesday, May 20, 2014 3:15:29 PM(UTC)
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Creation of a windows account not user sorry. Best buy had my laptop for 3 days, and couldn't figure it out either.
Muzecast Support Offline
#27 Posted : Tuesday, May 20, 2014 3:15:59 PM(UTC)
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Looks like you did not try to run Configurator.

Please try as I mentioned before:
1. Download zip file.
2. Unzip content of that zip file into C:\HomeDJ folder.
3. Navigate to that folder.
4. Right mouse click on Vorlan.HomeDJ.Configurator
5. Select "Run as administrator";
6. HomeDJ Configurator should open.

Do not run installer at any point here.

Edited by user Tuesday, May 20, 2014 3:22:58 PM(UTC)  | Reason: Not specified

Thank you.

Muzecast Support.
nuggetflazer Offline
#28 Posted : Tuesday, May 20, 2014 3:23:03 PM(UTC)
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Program Compatibility
Issues found Incompatible Application Fix application Vorlan.HomeDJ.Configurator
Issues found
< Incompatible Application Vorlan.HomeDJ.Configurator is incompatible.
Fix application Vorlan.HomeDJ.Configurator Provides steps to fix the incompatible application.

CompatMode CompatMode

UserVerifySolution User Verification of Solution Verify_NO Detection details
Collection information Computer Name: WIN-4996JIU2BQH Windows Version: 6.1 Architecture: amd64 Time: Tuesday, May 20, 2014 8:19:17 PM Publisher details
Program Compatibility Make older programs run in this version of Windows. Package Version: 1.5 Publisher: Microsoft Windows
Program Compatibility Make older programs run in this version of Windows. Package Version: 1.0 Publisher: Microsoft Corporation
nuggetflazer Offline
#29 Posted : Tuesday, May 20, 2014 3:24:09 PM(UTC)
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can't open configuator. Tried that a million times
Muzecast Support Offline
#30 Posted : Tuesday, May 20, 2014 3:39:56 PM(UTC)
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Ok.

Did you run HomeDJ on the same computer before?
Did you restore Operating System on the same hardware?
Thank you.

Muzecast Support.
nuggetflazer Offline
#31 Posted : Tuesday, May 20, 2014 3:50:58 PM(UTC)
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Yes & Yes
Muzecast Support Offline
#32 Posted : Tuesday, May 20, 2014 3:51:11 PM(UTC)
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What worries me that the error message states that windows is working in amd64 mode:

Architecture: amd64
Thank you.

Muzecast Support.
nuggetflazer Offline
#33 Posted : Tuesday, May 20, 2014 3:52:23 PM(UTC)
nuggetflazer

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Somehow home dj was lost during the restore though. Only thing I lost was this program. I don't know how it wasn't installed still when I did the restore. Every other application was saved except for yours.
Muzecast Support Offline
#34 Posted : Tuesday, May 20, 2014 3:53:39 PM(UTC)
Muzecast Support

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Do you have Windows SP1 installed?
Thank you.

Muzecast Support.
nuggetflazer Offline
#35 Posted : Tuesday, May 20, 2014 4:05:08 PM(UTC)
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yes
Muzecast Support Offline
#36 Posted : Tuesday, May 20, 2014 5:34:14 PM(UTC)
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Let's try the following:

First we will uninstall Microsoft .NET 4.0
1. Open Control Panel
2. Click Programs and Features
3. In the list find the following:

Programs and Features

4. Uninstall both highlighted items

Next we will uninstall Microsoft .NET 3.5

5. While you are in the Programs and Features, click the link on the left as highlighted below:

Features

6. It will show this window:

35

7. Uncheck highlighted item and click OK
8. Reboot your computer.

9. After Computer boots, Open Program and Features again and go to "Turn Windows features on or off
Install 35
10. Now CHECK Highlighted item ON the way it is shown on image above.
11. If it will ask you to reboot, then reboot.
12. Now open browser and go to the http://www.homedj.net
13. Navigate to Download Server link and click it.
14. When prompted either to Run or Save HomeDJInstall.exe, click Run.
15. Follow installation wizard.

Hope it will finish successfully this time.
Thank you.

Muzecast Support.
nuggetflazer Offline
#37 Posted : Thursday, May 22, 2014 2:58:03 PM(UTC)
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got this message now when trying to install : Component Microsoft .NET Framework 4 (x86 and x64) has failed to install with the following error message:
"A failure occurred attempting to install the .NET Framework 4 Full."

The following components failed to install:
- Microsoft .NET Framework 4 (x86 and x64)

See the setup log file located at 'C:\Users\ADMINI~1\AppData\Local\Temp\VSDAD2F.tmp\install.log' for more information.
nuggetflazer Offline
#38 Posted : Thursday, May 22, 2014 3:00:34 PM(UTC)
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The following properties have been set:
Property: [AdminUser] = true {boolean}
Property: [InstallMode] = HomeSite {string}
Property: [ProcessorArchitecture] = AMD64 {string}
Property: [VersionNT] = 6.1.1 {version}
Running checks for package 'Windows Installer 4.5', phase BuildList
Looking up path for special folder 'WindowsFolder'
Running check with folder 'C:\Windows\System32' and file 'msi.dll'
Attempting to find file 'C:\Windows\System32\msi.dll'
File version is '5.0.7601.17807'
Setting value '5.0.7601.17807 {version}' for property 'VersionMsiDll'
The following properties have been set for package 'Windows Installer 4.5':
Property: [VersionMsiDll] = 5.0.7601.17807 {version}
Running checks for command 'WindowsInstaller4_5\WindowsXP-KB942288-v3-x86.exe'
Result of running operator 'VersionGreaterThanOrEqualTo' on property 'VersionMsi' and value '4.5': true
Result of checks for command 'WindowsInstaller4_5\WindowsXP-KB942288-v3-x86.exe' is 'Bypass'
Running checks for command 'WindowsInstaller4_5\WindowsXP-KB958655-v2-x86-ENU.exe'
Result of running operator 'VersionGreaterThanOrEqualTo' on property 'VersionMsiDll' and value '4.5.6001.22299': true
Result of checks for command 'WindowsInstaller4_5\WindowsXP-KB958655-v2-x86-ENU.exe' is 'Bypass'
Running checks for command 'WindowsInstaller4_5\WindowsServer2003-KB942288-v4-x86.exe'
Result of running operator 'VersionGreaterThanOrEqualTo' on property 'VersionMsi' and value '4.5': true
Result of checks for command 'WindowsInstaller4_5\WindowsServer2003-KB942288-v4-x86.exe' is 'Bypass'
Running checks for command 'WindowsInstaller4_5\WindowsServer2003-KB958655-v2-x86-ENU.exe'
Result of running operator 'VersionGreaterThanOrEqualTo' on property 'VersionMsiDll' and value '4.5.6001.22299': true
Result of checks for command 'WindowsInstaller4_5\WindowsServer2003-KB958655-v2-x86-ENU.exe' is 'Bypass'
Running checks for command 'WindowsInstaller4_5\WindowsServer2003-KB942288-v4-x64.exe'
Result of running operator 'VersionGreaterThanOrEqualTo' on property 'VersionMsi' and value '4.5': true
Result of checks for command 'WindowsInstaller4_5\WindowsServer2003-KB942288-v4-x64.exe' is 'Bypass'
Running checks for command 'WindowsInstaller4_5\WindowsServer2003.WindowsXP-KB958655-v2-x64-ENU.exe'
Result of running operator 'VersionGreaterThanOrEqualTo' on property 'VersionMsiDll' and value '4.5.6001.22299': true
Result of checks for command 'WindowsInstaller4_5\WindowsServer2003.WindowsXP-KB958655-v2-x64-ENU.exe' is 'Bypass'
Running checks for command 'WindowsInstaller4_5\Windows6.0-KB958655-v2-x86.MSU'
Result of running operator 'VersionGreaterThanOrEqualTo' on property 'VersionMsiDll' and value '4.5.6001.22308': true
Result of checks for command 'WindowsInstaller4_5\Windows6.0-KB958655-v2-x86.MSU' is 'Bypass'
Running checks for command 'WindowsInstaller4_5\Windows6.0-KB958655-v2-x64.MSU'
Result of running operator 'VersionGreaterThanOrEqualTo' on property 'VersionMsiDll' and value '4.5.6001.22308': true
Result of checks for command 'WindowsInstaller4_5\Windows6.0-KB958655-v2-x64.MSU' is 'Bypass'
'Windows Installer 4.5' RunCheck result: No Install Needed
Running checks for package 'Microsoft .NET Framework 4 (x86 and x64)', phase BuildList
Reading value 'Version' of registry key 'HKLM\Software\Microsoft\NET Framework Setup\NDP\v4\Full'
Unable to read registry value
Not setting value for property 'DotNet40Full_TargetVersion'
The following properties have been set for package 'Microsoft .NET Framework 4 (x86 and x64)':
Running checks for command 'DotNetFX40\dotNetFx40_Full_x86_x64.exe'
Result of running operator 'ValueEqualTo' on property 'InstallMode' and value 'HomeSite': true
Result of checks for command 'DotNetFX40\dotNetFx40_Full_x86_x64.exe' is 'Bypass'
Running checks for command 'DotNetFX40\dotNetFx40_Full_setup.exe'
Result of running operator 'ValueNotEqualTo' on property 'InstallMode' and value 'HomeSite': false
Skipping ByPassIf because Property 'DotNet40Full_TargetVersion' was not defined
Result of running operator 'ValueEqualTo' on property 'AdminUser' and value 'false': false
Result of running operator 'VersionLessThan' on property 'VersionNT' and value '5.1.2': false
Result of running operator 'ValueEqualTo' on property 'ProcessorArchitecture' and value 'IA64': false
Result of checks for command 'DotNetFX40\dotNetFx40_Full_setup.exe' is 'Install'
'Microsoft .NET Framework 4 (x86 and x64)' RunCheck result: Install Needed
Running checks for package '.NET Framework 3.5 SP1', phase BuildList
Reading value 'SP' of registry key 'HKLM\Software\Microsoft\NET Framework Setup\NDP\v3.5'
Read integer value 1
Setting value '1 {int}' for property 'DotNet35SP'
The following properties have been set for package '.NET Framework 3.5 SP1':
Property: [DotNet35SP] = 1 {int}
Running checks for command 'DotNetFX35SP1\dotNetFx35setup.exe'
Result of running operator 'ValueGreaterThanEqualTo' on property 'DotNet35SP' and value '1': true
Result of checks for command 'DotNetFX35SP1\dotNetFx35setup.exe' is 'Bypass'
'.NET Framework 3.5 SP1' RunCheck result: No Install Needed
EULA for components 'Microsoft .NET Framework 4 (x86 and x64)' was accepted.
Copying files to temporary directory "C:\Users\ADMINI~1\AppData\Local\Temp\VSDAD2F.tmp\"
Downloading files to "C:\Users\ADMINI~1\AppData\Local\Temp\VSDAD2F.tmp\"
(5/22/2014 7:55:05 PM) Downloading 'DotNetFX40\dotNetFx40_Full_setup.exe' from 'http://go.microsoft.com/fwlink/?linkid=182805' to 'C:\Users\ADMINI~1\AppData\Local\Temp\VSDAD2F.tmp\'
Download completed at 5/22/2014 7:55:06 PM
Verifying file integrity of C:\Users\ADMINI~1\AppData\Local\Temp\VSDAD2F.tmp\DotNetFX40\dotNetFx40_Full_setup.exe
WinVerifyTrust returned 0
File trusted
Running checks for package 'Microsoft .NET Framework 4 (x86 and x64)', phase BeforePackage
Reading value 'Version' of registry key 'HKLM\Software\Microsoft\NET Framework Setup\NDP\v4\Full'
Unable to read registry value
Not setting value for property 'DotNet40Full_TargetVersion'
The following properties have been set for package 'Microsoft .NET Framework 4 (x86 and x64)':
Running checks for command 'DotNetFX40\dotNetFx40_Full_setup.exe'
Result of running operator 'ValueNotEqualTo' on property 'InstallMode' and value 'HomeSite': false
Skipping ByPassIf because Property 'DotNet40Full_TargetVersion' was not defined
Result of running operator 'ValueEqualTo' on property 'AdminUser' and value 'false': false
Result of running operator 'VersionLessThan' on property 'VersionNT' and value '5.1.2': false
Result of running operator 'ValueEqualTo' on property 'ProcessorArchitecture' and value 'IA64': false
Result of checks for command 'DotNetFX40\dotNetFx40_Full_setup.exe' is 'Install'
'Microsoft .NET Framework 4 (x86 and x64)' RunCheck result: Install Needed
Verifying file integrity of C:\Users\ADMINI~1\AppData\Local\Temp\VSDAD2F.tmp\DotNetFX40\dotNetFx40_Full_setup.exe
WinVerifyTrust returned 0
File trusted
Installing using command 'C:\Users\ADMINI~1\AppData\Local\Temp\VSDAD2F.tmp\DotNetFX40\dotNetFx40_Full_setup.exe' and parameters ' /q /norestart /ChainingPackage FullX64Bootstrapper /lcid 1033'
Process exited with code 1603
Status of package 'Microsoft .NET Framework 4 (x86 and x64)' after install is 'InstallFailed'
Muzecast Support Offline
#39 Posted : Friday, May 23, 2014 12:00:51 AM(UTC)
Muzecast Support

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I have to research on this one and see why even Microsoft software cannot be installed.

Looks like OS restore did not go well and some components of OS are out of sync.

Just a few question: is there any chance you can just perform fresh install of OS and re-install all application you had before computer crashed?

What kind of program do you use for backup/restore?
Thank you.

Muzecast Support.
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