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gary191265 Offline
#1 Posted : Sunday, September 17, 2017 4:42:57 AM(UTC)
gary191265

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1) Tracks are now playing from the beginning every time my phone reconnects to a device, rather than continuing from where they left off.

2) Songs constantly display as 'buffering' on devices they're connected to, even if the track is pre-downloaded.

Neither of these things happened prior to the recent updates (I don't think!)

Cheers,

Gary

Edited by user Sunday, September 17, 2017 4:43:44 AM(UTC)  | Reason: Not specified

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#2 Posted : Sunday, September 17, 2017 3:21:52 PM(UTC)
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Please check a couple of settings:
1. Check Download and Cache Section of Muzecast Settings, if Caching is enabled.
2. Check Advanced section of Muzecast settings if Internal Streaming is disabled.
3. Check Streaming section of Muzecast settings if Seekable option is turned ON.
Thank you.

Muzecast Support.
gary191265 Offline
#3 Posted : Monday, September 18, 2017 7:38:32 AM(UTC)
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1) Yes
2) Yes
3) Yes

These are songs that have been downloaded to the phone, BTW.

Songs also restart from the beginning if I receive a phonecall.

Gaz
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#4 Posted : Monday, September 18, 2017 12:21:14 PM(UTC)
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By "device" do you mean Android Auto unit? All these problems when connected to Android Auto?
Thank you.

Muzecast Support.
gary191265 Offline
#5 Posted : Monday, September 18, 2017 4:37:49 PM(UTC)
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Hi,

No, it happens when connected to my Bluetooth speaker in the house and also when I'm not using Android Auto in the car.

Gaz
Muzecast Support Offline
#6 Posted : Tuesday, September 19, 2017 12:16:12 PM(UTC)
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Where does it display: "Buffering"? On a speaker LCD or on the Player Screen?
Thank you.

Muzecast Support.
gary191265 Offline
#7 Posted : Tuesday, September 19, 2017 8:39:01 PM(UTC)
gary191265

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Hi,

Buffering is displayed on the speaker LCD, it's fine on the Muzecast screen on the phone.

Gaz
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#8 Posted : Sunday, September 24, 2017 7:09:47 AM(UTC)
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Latest version of Muzecast Player has been posted. Let me know if it fixed the issue.
Thank you.

Muzecast Support.
gary191265 Offline
#9 Posted : Sunday, September 24, 2017 7:24:59 PM(UTC)
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I'll give it a go, thank you :)
Muzecast Support Offline
#10 Posted : Monday, September 25, 2017 3:46:02 PM(UTC)
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If issue still present, could you check if this setting is turned ON:

Muzecast Settings->User Interface->Show Artwork in Lock Screen.
Thank you.

Muzecast Support.
gary191265 Offline
#11 Posted : Wednesday, November 15, 2017 7:12:23 AM(UTC)
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Many apologies, I forgot to post that the fix worked!
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