MUZECAST FORUM

Notification

Icon
Error

gary191265 Offline
#1 Posted : Sunday, September 17, 2017 4:42:57 AM(UTC)
gary191265

Rank: Advanced Member

Groups: Registered
Joined: 8/9/2013(UTC)
Posts: 85

Thanks: 6 times
Was thanked: 1 time(s) in 1 post(s)
1) Tracks are now playing from the beginning every time my phone reconnects to a device, rather than continuing from where they left off.

2) Songs constantly display as 'buffering' on devices they're connected to, even if the track is pre-downloaded.

Neither of these things happened prior to the recent updates (I don't think!)

Cheers,

Gary

Edited by user Sunday, September 17, 2017 4:43:44 AM(UTC)  | Reason: Not specified

Sponsor
Muzecast Support Offline
#2 Posted : Sunday, September 17, 2017 3:21:52 PM(UTC)
Muzecast Support

Rank: Administration

Groups: Registered, Administrators
Joined: 9/27/2010(UTC)
Posts: 1,344
United States
Location: United States

Thanks: 15 times
Was thanked: 150 time(s) in 139 post(s)
Please check a couple of settings:
1. Check Download and Cache Section of Muzecast Settings, if Caching is enabled.
2. Check Advanced section of Muzecast settings if Internal Streaming is disabled.
3. Check Streaming section of Muzecast settings if Seekable option is turned ON.
Thank you.

Muzecast Support.
gary191265 Offline
#3 Posted : Monday, September 18, 2017 7:38:32 AM(UTC)
gary191265

Rank: Advanced Member

Groups: Registered
Joined: 8/9/2013(UTC)
Posts: 85

Thanks: 6 times
Was thanked: 1 time(s) in 1 post(s)
1) Yes
2) Yes
3) Yes

These are songs that have been downloaded to the phone, BTW.

Songs also restart from the beginning if I receive a phonecall.

Gaz
Muzecast Support Offline
#4 Posted : Monday, September 18, 2017 12:21:14 PM(UTC)
Muzecast Support

Rank: Administration

Groups: Registered, Administrators
Joined: 9/27/2010(UTC)
Posts: 1,344
United States
Location: United States

Thanks: 15 times
Was thanked: 150 time(s) in 139 post(s)
By "device" do you mean Android Auto unit? All these problems when connected to Android Auto?
Thank you.

Muzecast Support.
gary191265 Offline
#5 Posted : Monday, September 18, 2017 4:37:49 PM(UTC)
gary191265

Rank: Advanced Member

Groups: Registered
Joined: 8/9/2013(UTC)
Posts: 85

Thanks: 6 times
Was thanked: 1 time(s) in 1 post(s)
Hi,

No, it happens when connected to my Bluetooth speaker in the house and also when I'm not using Android Auto in the car.

Gaz
Muzecast Support Offline
#6 Posted : Tuesday, September 19, 2017 12:16:12 PM(UTC)
Muzecast Support

Rank: Administration

Groups: Registered, Administrators
Joined: 9/27/2010(UTC)
Posts: 1,344
United States
Location: United States

Thanks: 15 times
Was thanked: 150 time(s) in 139 post(s)
Where does it display: "Buffering"? On a speaker LCD or on the Player Screen?
Thank you.

Muzecast Support.
gary191265 Offline
#7 Posted : Tuesday, September 19, 2017 8:39:01 PM(UTC)
gary191265

Rank: Advanced Member

Groups: Registered
Joined: 8/9/2013(UTC)
Posts: 85

Thanks: 6 times
Was thanked: 1 time(s) in 1 post(s)
Hi,

Buffering is displayed on the speaker LCD, it's fine on the Muzecast screen on the phone.

Gaz
Muzecast Support Offline
#8 Posted : Sunday, September 24, 2017 7:09:47 AM(UTC)
Muzecast Support

Rank: Administration

Groups: Registered, Administrators
Joined: 9/27/2010(UTC)
Posts: 1,344
United States
Location: United States

Thanks: 15 times
Was thanked: 150 time(s) in 139 post(s)
Latest version of Muzecast Player has been posted. Let me know if it fixed the issue.
Thank you.

Muzecast Support.
gary191265 Offline
#9 Posted : Sunday, September 24, 2017 7:24:59 PM(UTC)
gary191265

Rank: Advanced Member

Groups: Registered
Joined: 8/9/2013(UTC)
Posts: 85

Thanks: 6 times
Was thanked: 1 time(s) in 1 post(s)
I'll give it a go, thank you :)
Muzecast Support Offline
#10 Posted : Monday, September 25, 2017 3:46:02 PM(UTC)
Muzecast Support

Rank: Administration

Groups: Registered, Administrators
Joined: 9/27/2010(UTC)
Posts: 1,344
United States
Location: United States

Thanks: 15 times
Was thanked: 150 time(s) in 139 post(s)
If issue still present, could you check if this setting is turned ON:

Muzecast Settings->User Interface->Show Artwork in Lock Screen.
Thank you.

Muzecast Support.
gary191265 Offline
#11 Posted : Wednesday, November 15, 2017 7:12:23 AM(UTC)
gary191265

Rank: Advanced Member

Groups: Registered
Joined: 8/9/2013(UTC)
Posts: 85

Thanks: 6 times
Was thanked: 1 time(s) in 1 post(s)
Many apologies, I forgot to post that the fix worked!
Users browsing this topic
Guest
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.