MUZECAST FORUM

Notification

Icon
Error

gary191265 Offline
#1 Posted : Sunday, September 6, 2020 3:24:15 AM(UTC)
gary191265

Rank: Advanced Member

Groups: Registered
Joined: 8/9/2013(UTC)
Posts: 85

Thanks: 6 times
Was thanked: 1 time(s) in 1 post(s)
When I try and install the latest version, it's saying that the .msi file is missing, so it can't remove the previous version. Any ideas of a workaround?

Cheers,

Gaz
Sponsor
Muzecast Support Offline
#2 Posted : Sunday, September 6, 2020 5:41:28 AM(UTC)
Muzecast Support

Rank: Administration

Groups: Registered, Administrators
Joined: 9/27/2010(UTC)
Posts: 1,344
United States
Location: United States

Thanks: 15 times
Was thanked: 150 time(s) in 139 post(s)
Try to download ZIP file, unzip it and MSI file will be there.

It could be that some security software is removing file. That happened before and I had to contact Norton to put Muzecast in the Whitelist.
Thank you.

Muzecast Support.
Muzecast Support Offline
#3 Posted : Sunday, September 6, 2020 6:13:25 AM(UTC)
Muzecast Support

Rank: Administration

Groups: Registered, Administrators
Joined: 9/27/2010(UTC)
Posts: 1,344
United States
Location: United States

Thanks: 15 times
Was thanked: 150 time(s) in 139 post(s)
Checked with Norton and it reports that Muzecast file is safe. Do you run any other antivirus software, which might remove file?
Thank you.

Muzecast Support.
gary191265 Offline
#4 Posted : Sunday, September 6, 2020 6:29:03 AM(UTC)
gary191265

Rank: Advanced Member

Groups: Registered
Joined: 8/9/2013(UTC)
Posts: 85

Thanks: 6 times
Was thanked: 1 time(s) in 1 post(s)
Originally Posted by: Muzecast Support Go to Quoted Post
Checked with Norton and it reports that Muzecast file is safe. Do you run any other antivirus software, which might remove file?


Hi, I managed to remove the old version with a 3rd Party uninstaller, then it installed OK.

I don't run anything that would remove the msi as far as I'm aware.

Thanks fur your help and welcome back! :)
branches78 Offline
#5 Posted : Monday, September 7, 2020 4:08:26 PM(UTC)
branches78

Rank: Advanced Member

Groups: Registered
Joined: 4/16/2020(UTC)
Posts: 132

Thanks: 3 times
Was thanked: 1 time(s) in 1 post(s)
Originally Posted by: Muzecast Support Go to Quoted Post
Checked with Norton and it reports that Muzecast file is safe. Do you run any other antivirus software, which might remove file?


I think it could be Windows Defender or whatever its name is today, in my case it wouldn't let me install any torrent programs until I whitelisted the one I wanted to use manually.
Users browsing this topic
Guest
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.