Rank: Advanced Member
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Joined: 8/9/2013(UTC) Posts: 85
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When I try and install the latest version, it's saying that the .msi file is missing, so it can't remove the previous version. Any ideas of a workaround?
Cheers,
Gaz
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Rank: Administration
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Joined: 9/27/2010(UTC) Posts: 1,343 Location: United States Thanks: 15 times Was thanked: 151 time(s) in 139 post(s)
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Try to download ZIP file, unzip it and MSI file will be there.
It could be that some security software is removing file. That happened before and I had to contact Norton to put Muzecast in the Whitelist.
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Thank you.
Muzecast Support.
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Rank: Administration
Groups: Registered, Administrators
Joined: 9/27/2010(UTC) Posts: 1,343 Location: United States Thanks: 15 times Was thanked: 151 time(s) in 139 post(s)
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Checked with Norton and it reports that Muzecast file is safe. Do you run any other antivirus software, which might remove file? |
Thank you.
Muzecast Support.
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Rank: Advanced Member
Groups: Registered
Joined: 8/9/2013(UTC) Posts: 85
Thanks: 6 times Was thanked: 1 time(s) in 1 post(s)
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Originally Posted by: Muzecast Support Checked with Norton and it reports that Muzecast file is safe. Do you run any other antivirus software, which might remove file? Hi, I managed to remove the old version with a 3rd Party uninstaller, then it installed OK. I don't run anything that would remove the msi as far as I'm aware. Thanks fur your help and welcome back! :)
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Rank: Advanced Member
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Joined: 4/16/2020(UTC) Posts: 132
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Originally Posted by: Muzecast Support Checked with Norton and it reports that Muzecast file is safe. Do you run any other antivirus software, which might remove file? I think it could be Windows Defender or whatever its name is today, in my case it wouldn't let me install any torrent programs until I whitelisted the one I wanted to use manually.
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