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mahemzo Offline
#1 Posted : Tuesday, July 11, 2017 11:08:06 AM(UTC)
mahemzo

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Hi,

I have an old samsung s2 without ship but connected to wifi that I use to stream music in my place. Today, all of a sudden, it gave a message "application not licensed", although it is. It asks to buy the license at playstore, but there there it says it is installed and just offer the options to uninstall or to open. If I open, I get the message again. If have tried to uninstall, but to no avail.
Any help is appreciated.

Best regards
Sponsor
Muzecast Support Offline
#2 Posted : Tuesday, July 11, 2017 3:36:51 PM(UTC)
Muzecast Support

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If you open Play Store, is it active under the same Google account you purchased Muzecast?
Thank you.

Muzecast Support.
mahemzo Offline
#3 Posted : Wednesday, July 12, 2017 2:49:26 PM(UTC)
mahemzo

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I think probably is, but I purchased it in 2013, so I'm not sure.
Muzecast Support Offline
#4 Posted : Wednesday, July 19, 2017 9:25:02 AM(UTC)
Muzecast Support

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When you navigate to Google PlayStore for Muzecast, does button shows the price or the word Purchased?
Thank you.

Muzecast Support.
mahemzo Offline
#5 Posted : Thursday, July 20, 2017 6:17:33 AM(UTC)
mahemzo

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It shows none. It shows installed, and when you click on it, it tries to open the app but gives again the same message.

Thanks!
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