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Mindriot07 Offline
#1 Posted : Wednesday, August 19, 2015 10:10:21 AM(UTC)
Mindriot07

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I have installed a both the server and the app on my Android phone. The server status is green on my computer. I have allowed it through my firewall. I have checked that the windows service is stated. I face uninstalled and reinstalled both the server.

Everything looks like its working on the PC side, but I cannot play any songs in my phone. I can see all my music available, but I cannot play any of them. It doesn't even pretend to load the songs...it just doesn't play anything.

I am logged in with my account.

I have a galaxy S4. It's rooted.

I am running plain old Windows 7.

This Kinda sucks. I love this service!!?

Edited by user Wednesday, August 19, 2015 10:23:28 AM(UTC)  | Reason: Not specified

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Muzecast Support Offline
#2 Posted : Wednesday, August 19, 2015 2:43:08 PM(UTC)
Muzecast Support

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Could you try if you can play your songs via web site (from desktop browser):

http://my.muzecast.com

Also, could you check on your device: Muzecast Settings->About->Error Log to see if there are any errors.

Edited by user Wednesday, August 19, 2015 3:50:55 PM(UTC)  | Reason: Not specified

Thank you.

Muzecast Support.
Mindriot07 Offline
#3 Posted : Thursday, August 20, 2015 1:41:17 AM(UTC)
Mindriot07

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Interesting...I can play my Music in the online web app...but still not on my phone...

Do you still want the error log? Does not seem like a computer problem to me...
Muzecast Support Offline
#4 Posted : Thursday, August 20, 2015 2:03:53 AM(UTC)
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Yes. Do you have anything recorded in error log?

Also, what does it show in: Muzecast settings> my home computer> service url?

Also, could you check if you can access www.muzecast.com from your phone.

Thank you.

Muzecast Support.
Mindriot07 Offline
#5 Posted : Thursday, August 20, 2015 3:03:34 AM(UTC)
Mindriot07

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Service URL says Muzecast Proxy

I can Get to the Muzecast Site via the Android Phone.

I see some log entries, but non of them are error codes. Just warnings.

I can send them to you, if you wish.
Muzecast Support Offline
#6 Posted : Thursday, August 20, 2015 3:35:55 AM(UTC)
Muzecast Support

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Could you send a few error messages you see?

Have toy tried to reboot you phone? Could be that sound processing unit in android hung up.
Thank you.

Muzecast Support.
Mindriot07 Offline
#7 Posted : Thursday, August 20, 2015 4:07:37 AM(UTC)
Mindriot07

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I have restarted the phone several times, but nothing changes.

Where should I send these log files?
Muzecast Support Offline
#8 Posted : Thursday, August 20, 2015 4:08:43 AM(UTC)
Muzecast Support

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Thank you.

Muzecast Support.
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