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mattdm11 Offline
#1 Posted : Saturday, November 10, 2018 7:48:59 AM(UTC)
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So as always let me start by saying I love the program.....recently, something is going on with the artwork. I am pretty meticulous about my music, so much so that I bought a scanner years ago to scan in all of my artwork that isn't in good quality online. Anyway, Muzecast has used the artwork located in the folder perfectly until recently.....now it seems to be going into some sort of database and taking over a lot of my artwork. As with every other program that does this, the artwork isn't correct, it duplicates, etc. etc. Is this a known error? Is there a new setting I don't know about? When I go to settings --> user interface, I don't have enable web search even checked.....so if there is another setting, I don't know where to go. Can someone help me, or at least acknowledge this is happening??
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#2 Posted : Saturday, November 10, 2018 7:03:40 PM(UTC)
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Could you give me an example where you see wrong cover art and I will try to trace down where it came from.
Thank you.

Muzecast Support.
mattdm11 Offline
#3 Posted : Saturday, November 10, 2018 7:19:31 PM(UTC)
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Sure....in my Dave Matthews Band folder.....a lot of the artwork is messed up. The Warehouse 10 Volume 4 has the Recently artwork.....Encore Trax has the incorrect artwork......1992-07-28 Trax album has some artwork that I do not even have in my collection....The Lillywhite Sessions has the U2 Joshua Tree artwork (limited edition).....Everyday has the wrong artwork....etc. etc.

Another band I have a lot of albums for - REM - looks completely fine, however. Maybe it's just the DMB folder?

I've also noticed that I get the "synchonizing playlists" in my tray at the top of my phone, and that spins for what seems to be hours. It's not there currently, however.
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#4 Posted : Sunday, November 11, 2018 7:17:12 AM(UTC)
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Let's clean up artwork cache on your device.
1. Open Muzecast Settings and go to Download and Cache.
2. Click "Clear Artwork Cache" - it will clear cached artworks on server for your account.
3. Open Android app settings for Muzecast (Android Settings->Apps->Muzecast)
4. Click button in Storage to clean up cache (not data).

Restart your Muzecast on your device.

Let me know if artwork is displayed properly.

Make sure you have Web search for artworks disabled on both: Muzecast Streaming Server Configurator as well as in Muzecast app on your device.

I ran a few tests and I ended up with correct artwork. For example Dave Mathews Band for Album: Warehouse 10 volume 4 displayed exact artwork for this album.

I will continue research on this issue.
Thank you.

Muzecast Support.
 1 user thanked Muzecast Support for this useful post.
mattdm11 on 11/11/2018(UTC)
mattdm11 Offline
#5 Posted : Sunday, November 11, 2018 7:18:07 AM(UTC)
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I got an email there was a reply to the topic but don't see it here. Here is what I see:

[img=]Screenshot[/img]

[img=]Screenshot2[/img]

Warehouse cover is wrong....that is the cover for Recently. The 1992-07-28 Trax album...not idea what that it, but it's not DMB and not anything in my cover art. Encore Trax is the same cover, but they have their own unique covers.
mattdm11 Offline
#6 Posted : Sunday, November 11, 2018 7:22:24 AM(UTC)
mattdm11

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Originally Posted by: Muzecast Support Go to Quoted Post
Let's clean up artwork cache on your device.
1. Open Muzecast Settings and go to Download and Cache.
2. Click "Clear Artwork Cache" - it will clear cached artworks on server for your account.
3. Open Android app settings for Muzecast (Android Settings->Apps->Muzecast)
4. Click button in Storage to clean up cache (not data).

Restart your Muzecast on your device.

Let me know if artwork is displayed properly.

Make sure you have Web search for artworks disabled on both: Muzecast Streaming Server Configurator as well as in Muzecast app on your device.

I ran a few tests and I ended up with correct artwork. For example Dave Mathews Band for Album: Warehouse 10 volume 4 displayed exact artwork for this album.

I will continue research on this issue.


You are awesome. Thank you. Everything is back to normal.
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