Rank: Advanced Member
Groups: Registered
Joined: 5/16/2013(UTC) Posts: 39
Thanks: 3 times
|
Hi there! I have an issue with Muzecast on my new phone (Doogee S60). Although I've installed and formatted the SD card, Muzecast doesn't seem to detect it and thus won't allow me to choose it for song storage. Is there any way to change this?
|
|
|
|
|
|
Rank: Administration
Groups: Registered, Administrators
Joined: 9/27/2010(UTC) Posts: 1,343 Location: United States Thanks: 15 times Was thanked: 151 time(s) in 139 post(s)
|
When you first opened Muzecast Settings, were you prompted to grant access to external storage?
Could you check App Info in Android Settings for Muzecast and check if Permission to access internal storage is granted? |
Thank you.
Muzecast Support.
|
|
|
|
Rank: Advanced Member
Groups: Registered
Joined: 5/16/2013(UTC) Posts: 39
Thanks: 3 times
|
Originally Posted by: Muzecast Support When you first opened Muzecast Settings, were you prompted to grant access to external storage?
Could you check App Info in Android Settings for Muzecast and check if Permission to access internal storage is granted? It never asked me about external storage permissions and it shows storage enabled in permissions. Ive snapped a shot of the screen Just let me know if there's more information I can provide. Edited by user Friday, December 15, 2017 2:33:00 PM(UTC)
| Reason: Not specified
|
|
|
|
Rank: Administration
Groups: Registered, Administrators
Joined: 9/27/2010(UTC) Posts: 1,343 Location: United States Thanks: 15 times Was thanked: 151 time(s) in 139 post(s)
|
Just to let you know that I am investigating this issue. |
Thank you.
Muzecast Support.
|
|
|
|
Forum Jump
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.