MUZECAST FORUM

Notification

Icon
Error

rustylee Offline
#1 Posted : Monday, May 22, 2017 1:43:10 PM(UTC)
rustylee

Rank: Member

Groups: Registered
Joined: 1/6/2017(UTC)
Posts: 2

Thanks: 1 times
After updating to Muzecast server 7.0.1 errors occur when attempting to stream music. In the Muzecast log:

2017-05-22 19:39:03 PM ERROR : Failed to convert file 'C:\Users\Russell\Music\iTunes\iTunes Media\Music\Depeche Mode\Music For The Masses\12 Route 66.m4a'. Error: Conversion failed with error: -1073741511. Error: .
Vorlan.HomeDJ.ServiceModel.Exceptions.ConversionFailedException: Failed to convert file 'C:\Users\Russell\Music\iTunes\iTunes Media\Music\Depeche Mode\Music For The Masses\12 Route 66.m4a'. Error: Conversion failed with error: -1073741511. Error: .
at A.UAD..ctor(TrackInMemDbItem , Int32 , Nullable`1 ) in File3:line 286
at A.RAD.R(TrackInMemDbItem , String , String , String , Int32 , Int32 , Boolean , Nullable`1 ) in File2:line 365
at A.RAD.R(String , String , Int32 , Int32 , Nullable`1 ) in File2:line 1472


Windows app crash...
ffmpeg.exe has stopped working:
Problem signature:
Problem Event Name: APPCRASH
Application Name: ffmpeg.exe
Application Version: 0.0.0.0
Application Timestamp: 02b61184
Fault Module Name: KERNEL32.dll!GetNumaNodeProcessorMaskEx
Fault Module Version: 6.0.6002.19623
Fault Module Timestamp: 56ec3707
Exception Code: c0000139
Exception Offset: 00009f55
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: 9d13
Additional Information 2: 1abee00edb3fc1158f9ad6f44f0f6be8
Additional Information 3: 9d13
Additional Information 4: 1abee00edb3fc1158f9ad6f44f0f6be8

Read our privacy statement:
http://go.microsoft.com/...d=50163&clcid=0x0409

If I stop the Muzecast service the Windows app crash stops.

Updating 7.0.2 did not fix.

Please advise.
Sponsor
Muzecast Support Offline
#2 Posted : Monday, May 22, 2017 5:07:49 PM(UTC)
Muzecast Support

Rank: Administration

Groups: Registered, Administrators
Joined: 9/27/2010(UTC)
Posts: 1,099
United States
Location: United States

Thanks: 14 times
Was thanked: 135 time(s) in 128 post(s)
Looks like you are running Windows Vista.

Could you send me that file, and I will test and provide a fix under Windows Vista.

There are separate processing for Windows XP and the rest of Windows version is another way to convert, because Windows XP does not support latest ffmpeg, or I would say ffmpeg stopped supporting Windows XP. I would like to test that file to see if the same applies to Windows Vista and I have to do something special to convert it.

Another question. Do you have this issue with any file, or just M4A files from iTunes, or just this one file?

Once I see how to fix that, I will post a fix ASAP.

Thank you.
Thank you.

Muzecast Support.
Muzecast Support Offline
#3 Posted : Monday, May 22, 2017 5:35:45 PM(UTC)
Muzecast Support

Rank: Administration

Groups: Registered, Administrators
Joined: 9/27/2010(UTC)
Posts: 1,099
United States
Location: United States

Thanks: 14 times
Was thanked: 135 time(s) in 128 post(s)
for a quick fix, you can fix ffmpeg this way:

Under Muzecast folder where you installed it, there is a folder named: "converters". In this folder you can see 2 versions of ffmpeg: one is just ffmpeg.exe and another one is ffmpeg_fp.exe

You can backup ffmpeg.exe to a ffmpeg_bak.exe and copy ffmpeg_fp.exe to ffmpeg.exe

I guess Vista might suffer from the same issue Windows XP does - end of support from ffmpeg.
Thank you.

Muzecast Support.
 1 user thanked Muzecast Support for this useful post.
rustylee on 5/23/2017(UTC)
rustylee Offline
#4 Posted : Tuesday, May 23, 2017 2:00:39 PM(UTC)
rustylee

Rank: Member

Groups: Registered
Joined: 1/6/2017(UTC)
Posts: 2

Thanks: 1 times
The ffmpeg trick worked.

I verified the original ffmpeg failed with mp3s.

Should I send the tracks you requested to support@homedj.net?
Muzecast Support Offline
#5 Posted : Tuesday, May 23, 2017 3:28:44 PM(UTC)
Muzecast Support

Rank: Administration

Groups: Registered, Administrators
Joined: 9/27/2010(UTC)
Posts: 1,099
United States
Location: United States

Thanks: 14 times
Was thanked: 135 time(s) in 128 post(s)
You do not have to send file. Problem is identified and I am working on a fix. Will post soon after all regression tests are completed.

Edited by user Tuesday, May 30, 2017 4:13:14 PM(UTC)  | Reason: Not specified

Thank you.

Muzecast Support.
Users browsing this topic
Guest
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.