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debuggerus Offline
#1 Posted : Wednesday, December 30, 2015 5:50:07 PM(UTC)
debuggerus

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Hi,
I'd added a few albums but none showed up after scanning. I can see the songs (73) but no albums.
Thanks
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#2 Posted : Thursday, December 31, 2015 3:29:01 AM(UTC)
Muzecast Support

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What is Sort Order when you view Albums Screen?

Try to change sort order to Alphabetical.
Thank you.

Muzecast Support.
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#3 Posted : Thursday, December 31, 2015 4:40:52 AM(UTC)
Muzecast Support

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We have detected an issue with library update on our end and it is fixed. There are no new software required to be installed on your end. We will update a fix on our end. Currently this fix was ran against your library and you should see all albums.

Edited by user Thursday, December 31, 2015 4:52:36 AM(UTC)  | Reason: Not specified

Thank you.

Muzecast Support.
debuggerus Offline
#4 Posted : Thursday, December 31, 2015 6:19:39 AM(UTC)
debuggerus

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Thank you so much for the quick turn-around! I can see the albums now. Amazing support rarely seen nowadays.
Happy New Year!!!
 1 user thanked debuggerus for this useful post.
Muzecast Support on 12/31/2015(UTC)
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#5 Posted : Thursday, December 31, 2015 6:21:06 AM(UTC)
Muzecast Support

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Thank you, and Happy New Year!
Thank you.

Muzecast Support.
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