Rank: Member
Groups: Registered
Joined: 2/4/2014(UTC)
Posts: 19
Thanks: 3 times
|
When streaming music, Muzecast sometimes jumps to the next song after playing only ~30 seconds. This does not happen for every song, and sometimes it is longer (or shorter) until the jump.
Using:
- LG G4 with Android 5.1
- Muzecast app 5.8.0
- Muzecast server 5.3.1
Thanks,
-R
|
|
|
|
|
|
|
|
|
|
Rank: Administration
Groups: Registered, Administrators
Joined: 9/27/2010(UTC) Posts: 1,343 ![United States]( "United States") Location: United States Thanks: 15 times
Was thanked: 151 time(s) in 139 post(s)
|
Just to let you know that I am looking at this random issue. |
Thank you.
Muzecast Support.
|
|
|
|
|
|
Rank: Administration
Groups: Registered, Administrators
Joined: 9/27/2010(UTC) Posts: 1,343 ![United States]( "United States") Location: United States Thanks: 15 times
Was thanked: 151 time(s) in 139 post(s)
|
Could you change option in Muzecast Configurator "Network" tab.
Option is "Disable Firewall/Router configuration"
Make sure it is CHECKED.
Let me know if you still experiencing the same issue.
|
Thank you.
Muzecast Support.
|
|
|
|
|
|
Rank: Member
Groups: Registered
Joined: 2/4/2014(UTC)
Posts: 19
Thanks: 3 times
|
I have enabled the Disable Firewall/Router configuration.
I'll let you know if helps.
Thanks,
-R
|
|
|
|
|
|
Rank: Member
Groups: Registered
Joined: 2/4/2014(UTC)
Posts: 19
Thanks: 3 times
|
Still seeing some random skips... in a 40 minute streaming session today, I had 2 skips (both after apox 30 seconds of music).
The Error Log shows two generic "java.lang.Throwable" errors, but I can't figure out how to show the actual trace.
Thanks,
-R
|
|
|
|
|
|
Rank: Administration
Groups: Registered, Administrators
Joined: 9/27/2010(UTC) Posts: 1,343 ![United States]( "United States") Location: United States Thanks: 15 times
Was thanked: 151 time(s) in 139 post(s)
|
I see that you are on CDMA network. Were you receiving any calls during your streaming session? It is just for diagnostics, but your device should be ok with receiving data over the internet for streaming while on call. Edited by user Monday, October 26, 2015 8:15:39 AM(UTC)
| Reason: Not specified |
Thank you.
Muzecast Support.
|
|
|
|
|
|
Rank: Member
Groups: Registered
Joined: 2/4/2014(UTC)
Posts: 19
Thanks: 3 times
|
Nope, was not on a phone call. The only things that were active at the time were GPS and Waze.
I was using Bluetooth to stream to my car.
Thanks,
-R
|
|
|
|
|
|
Rank: Administration
Groups: Registered, Administrators
Joined: 9/27/2010(UTC) Posts: 1,343 ![United States]( "United States") Location: United States Thanks: 15 times
Was thanked: 151 time(s) in 139 post(s)
|
Ok. I am putting more diagnostics in the next version as well as refining downloading code to prevent file corruption.
The error you were getting that file was corrupted during download. I hope that fix will solve the issue. If not, more diagnostics will give me more clues how to solve it. It is rare issue and quite hard to recreate. |
Thank you.
Muzecast Support.
|
|
|
|
|
|
Rank: Member
Groups: Registered
Joined: 2/4/2014(UTC)
Posts: 19
Thanks: 3 times
|
|
|
|
|
|
|
Rank: Member
Groups: Registered
Joined: 2/4/2014(UTC)
Posts: 19
Thanks: 3 times
|
Just a quick followup... this happens reliably every time now.
The first song always skips (usually after about ~30 seconds of play). Then, every 2 or 3 subsequent songs will also skip.
I've found a workaround:
After the first song skips and the second song starts, I press PREVIOUS to return to the first song. It will then play in full, and there are no more skips for any subsequent songs.
-R
|
|
|
|
|
|
Rank: Administration
Groups: Registered, Administrators
Joined: 9/27/2010(UTC) Posts: 1,343 ![United States]( "United States") Location: United States Thanks: 15 times
Was thanked: 151 time(s) in 139 post(s)
|
On your phone Enable Developer Option. Could you let me know if you have an option to select NuPlayer in Developers Options? If yes, make sure it is unselected. |
Thank you.
Muzecast Support.
|
|
|
|
|
|
Rank: Administration
Groups: Registered, Administrators
Joined: 9/27/2010(UTC) Posts: 1,343 ![United States]( "United States") Location: United States Thanks: 15 times
Was thanked: 151 time(s) in 139 post(s)
|
Please let me know if latest version 6.0.0 has fixed the issue. |
Thank you.
Muzecast Support.
|
|
|
|
|
|
Rank: Member
Groups: Registered
Joined: 2/4/2014(UTC)
Posts: 19
Thanks: 3 times
|
Originally Posted by: Muzecast Support  On your phone Enable Developer Option. Could you let me know if you have an option to select NuPlayer in Developers Options? If yes, make sure it is unselected. I'm unable to locate this option. In Muzecast > Settings I don't see anything listed as "Developers Options." I looked in the Muzecast > Settings > Advanced, but didn't see it there, either. I'm using Muzecast 6.0.0 on Android 5.1 Thanks, -R
|
|
|
|
|
|
Rank: Administration
Groups: Registered, Administrators
Joined: 9/27/2010(UTC) Posts: 1,343 ![United States]( "United States") Location: United States Thanks: 15 times
Was thanked: 151 time(s) in 139 post(s)
|
Version 6.0.1 should address this issue. Please let me know if it worked for you. |
Thank you.
Muzecast Support.
|
|
|
|
|
|
Forum Jump
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.
