Rank: Member
Groups: Registered
Joined: 1/12/2015(UTC)
Posts: 8
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When I stream my songs, they will play for maybe 15 seconds, then skip to the next track and do the same thing. Then I'll go back and it will play longer, but not whole song sometimes. I've tried to uninstall/reinstall from pc and phone. Still no luck. Please help.
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Rank: Administration
Groups: Registered, Administrators
Joined: 9/27/2010(UTC) Posts: 1,343 ![United States]( "United States") Location: United States Thanks: 15 times
Was thanked: 151 time(s) in 139 post(s)
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Could you check how much free space you have on your device where songs are cached as well as on the drive on your computer where Muzecast is installed.
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Thank you.
Muzecast Support.
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Rank: Member
Groups: Registered
Joined: 1/12/2015(UTC)
Posts: 8
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Yea, neither my pc drive or my phone drive are full
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Rank: Administration
Groups: Registered, Administrators
Joined: 9/27/2010(UTC) Posts: 1,343 ![United States]( "United States") Location: United States Thanks: 15 times
Was thanked: 151 time(s) in 139 post(s)
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Stop folder scan for a day or two and see if problem still exists. |
Thank you.
Muzecast Support.
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Rank: Member
Groups: Registered
Joined: 1/12/2015(UTC)
Posts: 8
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I've tried that too, problem still persists
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Rank: Administration
Groups: Registered, Administrators
Joined: 9/27/2010(UTC) Posts: 1,343 ![United States]( "United States") Location: United States Thanks: 15 times
Was thanked: 151 time(s) in 139 post(s)
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I found nothing in Error Logs on Central Server. It indicates that streaming is going on with no errors and no errors reported from your device. Do you see any errors locally on your devices. You can view these errors: Muzecast Settings->About->Error Log.
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Thank you.
Muzecast Support.
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