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hashimnaim Offline
#1 Posted : Thursday, January 15, 2015 11:13:53 AM(UTC)
hashimnaim

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I am unable to skip ahead in a song, even if the song is already in my cache

I have tried both formats, VBR and CBR
I have tried both mp3 and wma file formats
I have tried clearing my cache several times as well

STATS
Device: Samsung Galaxy 5 (SM-GM870A)
Android version 4.4.2
Muzecast version 5.1.2

Thanks in advance,

hashimnaim
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#2 Posted : Thursday, January 15, 2015 2:47:07 PM(UTC)
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What is exact behavior?
1. Handle to drag seekbar is not appearing;
2. When you try to see, playback returns to beginning to skips to a next song;

Please check Muzecast Settings:
Streaming Options.

Is OGG (Vorbis) options checked?

Please check Muzecast Settings:
Download and Cache.
If you on WiFi what is your WiFi quality settings.
If you on Mobile what is your Mobile quality settings?

Using OGG vorbis as target encoding provides better seek response.
Thank you.

Muzecast Support.
hashimnaim Offline
#3 Posted : Thursday, January 15, 2015 4:27:44 PM(UTC)
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Thanks for the prompt response.

Although I can slide the seek bar forward, as soon as I let go, the song starts over from the beginning

Settings
Both Wifi and Mobile set to :
Optimal Quality and File Size

OGG was NOT checked. I will turn that option ON and see if the behavior continues
hashimnaim Offline
#4 Posted : Friday, January 16, 2015 7:11:41 AM(UTC)
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I tried the recommended settings, but the problem remains
hashimnaim Offline
#5 Posted : Friday, January 16, 2015 7:27:30 AM(UTC)
hashimnaim

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I tried the recommended settings, but the problem remains
Muzecast Support Offline
#6 Posted : Friday, January 16, 2015 7:29:26 AM(UTC)
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Could you try to clear cached songs in Muzecast Settings and re-download the songs in problem.

Make sure OGG (Vorbis) Checkbox is checked ON and FLAC checkbox is Checked OFF.

Thank you.

Muzecast Support.
hashimnaim Offline
#7 Posted : Friday, January 16, 2015 8:18:09 AM(UTC)
hashimnaim

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I just tried that, and the problem remains.
NOTE: I tried it with a mp3 file and a wma file

Edited by user Friday, January 16, 2015 8:22:25 AM(UTC)  | Reason: Not specified

Muzecast Support Offline
#8 Posted : Friday, January 16, 2015 8:28:51 AM(UTC)
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Could you take a look in Advanced section of Muzecast Settings.

Is "Use Internal Streaming" turned ON? If it is ON, Check it OFF.
Thank you.

Muzecast Support.
hashimnaim Offline
#9 Posted : Friday, January 16, 2015 8:40:01 AM(UTC)
hashimnaim

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Looks like that did it. Thanks for the help!

To summarize, if having trouble with seek try:
Is OGG (Vorbis) options checked?
Make sure OGG (Vorbis) Checkbox is checked ON and FLAC checkbox is Checked OFF.
Is "Use Internal Streaming" turned ON? If it is ON, Check it OFF.
Muzecast Support Offline
#10 Posted : Friday, January 16, 2015 8:53:27 AM(UTC)
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Correct.

Best options are for proper seeking:
OGG - ON
VBR - ON
FLAC - OFF - depend on device. On some devices streamed FLAC could use SEEK.
Internal Streaming - OFF.

Edited by user Tuesday, January 20, 2015 12:05:26 PM(UTC)  | Reason: Not specified

Thank you.

Muzecast Support.
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