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So I've never had any issues over the last couple of years of use, but after I recently updated my OS from win7x86 to win10x64 it seems my database won't update during folder scan. I've trawled the forum (and the web) to find a solution with no luck. Any qualified guesses to what could cause this or how to fix it?
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Could you try to re-install Muzecast on your computer and re-run folder scan? |
Thank you.
Muzecast Support.
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Rank: Member
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Joined: 2/1/2021(UTC) Posts: 2 ![Denmark]( "Denmark")
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Originally Posted by: Muzecast Support  Could you try to re-install Muzecast on your computer and re-run folder scan? That's the fist thing I did so already tried it. Also tried to re-register, tried forcing it to update thru command prompt, tried deleting the library folder and running scan again and tried scanning with different options turned on/off, nothing seems to work.
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Rank: Administration
Groups: Registered, Administrators
Joined: 9/27/2010(UTC) Posts: 1,344 ![United States]( "United States") Location: United States Thanks: 15 times
Was thanked: 150 time(s) in 139 post(s)
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Could you send logs from these folders: C:\Muzecast\Logs\Vorlan.HomeDJ.DbSave and C:\Muzecast\Logs\libscan You can send it to email: support@muzecast.com |
Thank you.
Muzecast Support.
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Rank: Member
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Originally Posted by: Primate So I've never had any issues over the last couple of years of use, but after I recently updated my OS from win7x86 to win10x64 it seems my database won't update during folder scan. I've trawled the forum (and the web) to find a solution with no luck. Any qualified guesses to what could cause this or how to fix it?
Hi. I was having the same issue. My solution running win10, was unninstalling Muzecast server, deleting Muzecast folde in C: and then reinstalling Muzecast Windows XP and up; Server 2003 and up. In my case i used the MuzecastSetup package from the zip. After that, my folders shows correctly in my phone. I hope this works for you.
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Originally Posted by: Igjazzio Originally Posted by: Primate So I've never had any issues over the last couple of years of use, but after I recently updated my OS from win7x86 to win10x64 it seems my database won't update during folder scan. I've trawled the forum (and the web) to find a solution with no luck. Any qualified guesses to what could cause this or how to fix it?
Hi. I was having the same issue. My solution running win10, was unninstalling Muzecast server, deleting Muzecast folde in C: and then reinstalling Muzecast Windows XP and up; Server 2003 and up. In my case i used the MuzecastSetup package from the zip. After that, my folders shows correctly in my phone. I hope this works for you. Everyone has been having that issue lately. Muzecast finally updated my library a little while ago. Edited by user Monday, July 11, 2022 8:37:41 AM(UTC)
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I just refreshed Muzecast Configurator and it is not showing zeros anymore for Library Status and Songs to Analyze. It seems to be updating as normal.
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I got an email from Muzecast support saying issue has been fixed.
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Thank you Muzecast developer! I am very happy to see this wonderful service working again!!
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