Rank: Member
Groups: Registered
Joined: 2/4/2014(UTC)
Posts: 19
Thanks: 3 times
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When I start Muzecast on my Android phone, I'm prompted to create a security question.
I understand that I can enter any free-form question and answer.... but there are three (3) fields on the page.
If I put my security question in the first field and the answer in the second field, what is the third field for? Am I supposed to put in my current user password or some other validation?
It would be helpful if the fields were labeled.
Thanks,
-R
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Rank: Administration
Groups: Registered, Administrators
Joined: 9/27/2010(UTC) Posts: 1,343 ![United States]( "United States") Location: United States Thanks: 15 times
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First field is your current password.
Second field is free form question.
Third field is an answer to your question.
Now when it is setup and you forgot your password you will click "Forgot Password" link on Sign In screen.
You will be navigated to "Forgot Password" screen and at the same time you should receive email with question unlock PIN.
On "Forgot password" screen
First field: PIN you received in email
Once PIN is entered correctly, question will be unlocked and "*******" characters will be replaced with you question;
Third field you will enter a answer to your question.
Once it is successful, new password will be generated and sent to your email.
You could change that password later on.
All email communication is done via email you used to register with Muzecast.
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Thank you.
Muzecast Support.
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 1 user thanked Muzecast Support for this useful post.
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Rank: Member
Groups: Registered
Joined: 2/4/2014(UTC)
Posts: 19
Thanks: 3 times
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