Rank: Member
Groups: Registered
Joined: 2/6/2015(UTC)
Posts: 10
Thanks: 1 times
|
I have noticed recently that I do not have access to my full music library via MuzeCast.
When attempting to search for various artists or albums, they are not appearing in search results.
On the "Wall" page, it is showing that I have 546 Albums and 6499 Songs in the library, however this incorrect. When I go to Settings/My Home Computer/Check Status it says I have 120,233 Total Songs which is correct (with 46,453 "Mixable songs").
I seem to think this is a recent issue and that I previously had access to all songs, but I can't be sure about this.
Let me know if more information would be helpful to troubleshoot and I appreciate any assistance or advice.
Thanks
|
|
|
|
|
|
|
|
|
|
Rank: Administration
Groups: Registered, Administrators
Joined: 9/27/2010(UTC) Posts: 1,343 ![United States]( "United States") Location: United States Thanks: 15 times
Was thanked: 151 time(s) in 139 post(s)
|
I am looking at this problem. It looks like database update file, which was Muzecast server received is corrupted.
I am tracing down, why it got corrupted.
Meanwhile, could you restart Folder Scan? |
Thank you.
Muzecast Support.
|
|
|
|
|
|
Rank: Administration
Groups: Registered, Administrators
Joined: 9/27/2010(UTC) Posts: 1,343 ![United States]( "United States") Location: United States Thanks: 15 times
Was thanked: 151 time(s) in 139 post(s)
|
I have found where issue is and I will update central server software over night. No changes required to any software installed on your Home PC.
Once I update the software, I will run your batch on central server and you will have all songs available after that.
|
Thank you.
Muzecast Support.
|
 1 user thanked Muzecast Support for this useful post.
|
|
|
|
Rank: Member
Groups: Registered
Joined: 2/6/2015(UTC)
Posts: 10
Thanks: 1 times
|
Thank you for your help. I will check tomorrow.
|
|
|
|
|
|
Rank: Administration
Groups: Registered, Administrators
Joined: 9/27/2010(UTC) Posts: 1,343 ![United States]( "United States") Location: United States Thanks: 15 times
Was thanked: 151 time(s) in 139 post(s)
|
The issue has been fixed. You should see all your songs.
|
Thank you.
Muzecast Support.
|
|
|
|
|
|
Forum Jump
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.