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Primate Offline
#1 Posted : Sunday, February 21, 2021 2:43:39 PM(UTC)
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So I've never had any issues over the last couple of years of use, but after I recently updated my OS from win7x86 to win10x64 it seems my database won't update during folder scan. I've trawled the forum (and the web) to find a solution with no luck. Any qualified guesses to what could cause this or how to fix it?
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Muzecast Support Offline
#2 Posted : Monday, February 22, 2021 12:55:55 AM(UTC)
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Could you try to re-install Muzecast on your computer and re-run folder scan?
Thank you.

Muzecast Support.
Primate Offline
#3 Posted : Monday, February 22, 2021 4:29:33 AM(UTC)
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Originally Posted by: Muzecast Support Go to Quoted Post
Could you try to re-install Muzecast on your computer and re-run folder scan?


That's the fist thing I did so already tried it.
Also tried to re-register, tried forcing it to update thru command prompt, tried deleting the library folder and running scan again and tried scanning with different options turned on/off, nothing seems to work.
Muzecast Support Offline
#4 Posted : Monday, February 22, 2021 6:37:52 AM(UTC)
Muzecast Support

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Could you send logs from these folders:

C:\Muzecast\Logs\Vorlan.HomeDJ.DbSave

and

C:\Muzecast\Logs\libscan

You can send it to email: support@muzecast.com
Thank you.

Muzecast Support.
Igjazzio Offline
#5 Posted : Monday, July 11, 2022 7:38:10 AM(UTC)
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Originally Posted by: Primate Go to Quoted Post
So I've never had any issues over the last couple of years of use, but after I recently updated my OS from win7x86 to win10x64 it seems my database won't update during folder scan. I've trawled the forum (and the web) to find a solution with no luck. Any qualified guesses to what could cause this or how to fix it?



Hi.
I was having the same issue.
My solution running win10, was unninstalling Muzecast server, deleting Muzecast folde in C: and then reinstalling Muzecast Windows XP and up; Server 2003 and up.
In my case i used the MuzecastSetup package from the zip.
After that, my folders shows correctly in my phone.
I hope this works for you.

mcvoss Offline
#6 Posted : Monday, July 11, 2022 8:14:09 AM(UTC)
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Originally Posted by: Igjazzio Go to Quoted Post
Originally Posted by: Primate Go to Quoted Post
So I've never had any issues over the last couple of years of use, but after I recently updated my OS from win7x86 to win10x64 it seems my database won't update during folder scan. I've trawled the forum (and the web) to find a solution with no luck. Any qualified guesses to what could cause this or how to fix it?



Hi.
I was having the same issue.
My solution running win10, was unninstalling Muzecast server, deleting Muzecast folde in C: and then reinstalling Muzecast Windows XP and up; Server 2003 and up.
In my case i used the MuzecastSetup package from the zip.
After that, my folders shows correctly in my phone.
I hope this works for you.



Everyone has been having that issue lately. Muzecast finally updated my library a little while ago.

Edited by user Monday, July 11, 2022 8:37:41 AM(UTC)  | Reason: Not specified

cynflux Offline
#7 Posted : Monday, July 11, 2022 9:42:54 AM(UTC)
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I just refreshed Muzecast Configurator and it is not showing zeros anymore for Library Status and Songs to Analyze. It seems to be updating as normal.
cynflux Offline
#8 Posted : Monday, July 11, 2022 12:21:45 PM(UTC)
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I got an email from Muzecast support saying issue has been fixed.
MeowMix Offline
#9 Posted : Tuesday, July 12, 2022 9:30:35 AM(UTC)
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Thank you Muzecast developer! I am very happy to see this wonderful service working again!!
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