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gary191265 Offline
#1 Posted : Sunday, September 6, 2020 3:24:15 AM(UTC)
gary191265

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When I try and install the latest version, it's saying that the .msi file is missing, so it can't remove the previous version. Any ideas of a workaround?

Cheers,

Gaz
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Muzecast Support Offline
#2 Posted : Sunday, September 6, 2020 5:41:28 AM(UTC)
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Try to download ZIP file, unzip it and MSI file will be there.

It could be that some security software is removing file. That happened before and I had to contact Norton to put Muzecast in the Whitelist.
Thank you.

Muzecast Support.
Muzecast Support Offline
#3 Posted : Sunday, September 6, 2020 6:13:25 AM(UTC)
Muzecast Support

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Checked with Norton and it reports that Muzecast file is safe. Do you run any other antivirus software, which might remove file?
Thank you.

Muzecast Support.
gary191265 Offline
#4 Posted : Sunday, September 6, 2020 6:29:03 AM(UTC)
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Originally Posted by: Muzecast Support Go to Quoted Post
Checked with Norton and it reports that Muzecast file is safe. Do you run any other antivirus software, which might remove file?


Hi, I managed to remove the old version with a 3rd Party uninstaller, then it installed OK.

I don't run anything that would remove the msi as far as I'm aware.

Thanks fur your help and welcome back! :)
branches78 Offline
#5 Posted : Monday, September 7, 2020 4:08:26 PM(UTC)
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Originally Posted by: Muzecast Support Go to Quoted Post
Checked with Norton and it reports that Muzecast file is safe. Do you run any other antivirus software, which might remove file?


I think it could be Windows Defender or whatever its name is today, in my case it wouldn't let me install any torrent programs until I whitelisted the one I wanted to use manually.
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